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Little Printer Experiments
We are fans of the Little Printer here in das labs, so when it was released last year and our Printers arrived, we started brainstorming ideas for a Cooper-Hewitt publication. In a nutshell Little...
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"cmd-P"
I made us a print stylesheet for object pages on the collections website. (What does that mean? It means you can print out the webpage and it will look nice). Printout of Object #18621871.. before...
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Three adventures in universal design, or, what does a veggie peeler have in...
Though designed specifically for the arthritic, this product “appeals” to everyone. “The way to think about ‘everybody’ is not to think about the average person in the middle, but to think about the...
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Three adventures: the Science Sense tour at American Museum of Natural...
This is the second in a series of three “adventures in universal design,” a design research experiment carried out by Rachel Sakai and Katie Shelly. For an introduction to the project, see our earlier...
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Three adventures: shadowing a visit to the Metropolitan Museum of Art (3/3)
This is the third in a series of three “adventures in universal design,” a design research experiment carried out by Rachel Sakai and Katie Shelly. For an introduction to the project, see our earlier...
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Video Capture for Collection Objects
Stepping inside a museum storage facility is a cool experience. Your usual gallery ambience (dramatic lighting, luxurious swaths of empty space, tidy labels that confidently explain all) is completely...
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Making of: Design Dictionary Video Series
We often champion processes of iterative prototyping in our exhibitions and educational workshops about design. Practicing what we preach by actually adopting iterative prototyping workflows in-house...
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Redesigning Post-Purchase Touchpoints
We re-opened the museum with “minimum viable product” relating to online ticket orders. Visitor-facing touchpoints like confirmation emails, eTicket PDFs and “thank you for your order” webpages were...
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Happy Staff = Happy Visitors: Improving Back-of-House Interfaces
“You have to make the back of the fence that people won’t see look just as beautiful as the front, just like a great carpenter would make the back of a chest of drawers … Even though others won’t see...
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When the optimal interface is paper: improving visitor information
Earlier in this series I wrote about improving customer-facing ticketing touchpoints and UX improvements to a internal-facing app. This 3rd post is about the design and thinking behind a valuable—...
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